TERMS & CONDITIONS

Effective Date: March 3, 2026

1. Agreement to Terms

These Terms and Conditions (“Terms”) govern your use of the website and services provided by:

Brunz AI Solutions
Gulf Shores, Alabama
Email: [email protected]
Website: https://brunzaisolutions.com

By accessing this website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

2. Services Provided

Brunz AI Solutions provides AI consulting, AI chatbot and AI receptionist implementation, CRM automation setup, workflow development, digital marketing system builds, SMS and email marketing configuration, appointment booking systems, and related digital services.

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

All services are customized based on client needs.

3. User Responsibilities

By using our website or services, you agree to:

  • Provide accurate and complete information

  • Not use the site for unlawful purposes

  • Not attempt to disrupt or interfere with website functionality

  • Not misuse automated systems, forms, chatbots, or booking tools

  • Comply with all applicable marketing and communication laws

You are responsible for maintaining the confidentiality of your account information.

4. Appointments & Scheduling

If booking services through our website:

  • You agree to provide accurate contact and payment information

  • Appointment availability is not guaranteed until confirmed

  • Late arrivals may result in shortened or canceled sessions

  • Cancellation policies will be disclosed at booking if applicable

We reserve the right to refuse service at our discretion.

5. Payments & Billing

By purchasing services or products:

  • You agree to pay all listed prices

  • You authorize us to charge your provided payment method

  • Payments are processed securely through third-party providers such as Stripe

  • We do not store full credit card numbers

All prices are subject to change without notice.

Due to the customized and digital nature of our services, all sales are final and no refunds are provided once services have commenced.

6. SMS & Electronic Communications

By providing your phone number or email address, you consent to receive:

  • Appointment confirmations

  • Appointment reminders

  • Customer service messages

  • Marketing or promotional communications (if opted in)

Message frequency may vary. Message and data rates may apply.

You may opt out at any time:

  • Reply STOP to unsubscribe from SMS

  • Click “Unsubscribe” in marketing emails

Consent to receive communications is not a condition of purchase.

7. Intellectual Property

All website content, including:

  • Text

  • Graphics

  • Logos

  • Branding

  • Images

  • Layout design

  • Automation frameworks

  • AI configuration systems

is the property of Brunz AI Solutions and may not be copied, distributed, modified, or reproduced without written permission.

Clients receive usage rights to deliverables upon full payment but do not acquire ownership of proprietary systems unless otherwise agreed in writing.

8. AI & Automation Disclaimer

Our AI consulting and automation services are designed to improve operational efficiency and business processes.

However:

  • We do not guarantee specific financial results

  • We do not guarantee increased revenue

  • AI performance depends on implementation, usage, data input, and market conditions

You acknowledge that AI systems require ongoing optimization and responsible use.

9. Limitation of Liability

To the fullest extent permitted by law, Brunz AI Solutions shall not be liable for:

  • Indirect or incidental damages

  • Loss of profits or business opportunities

  • Technical interruptions

  • Third-party service failures

  • Platform outages (including CRM, hosting, or payment processors)

Your use of this website and services is at your own risk.

Total liability shall not exceed the amount paid for services.

10. Third-Party Services

We may use third-party tools for:

  • Payment processing

  • SMS delivery

  • Email communication

  • CRM hosting

  • Analytics tracking

We are not responsible for third-party systems, outages, or external data handling practices.

11. Privacy

Your use of this website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

12. California Consumer Rights (CCPA)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to request access to your personal information

  • The right to request deletion

  • The right to know how your data is used

To exercise your rights, contact:

[email protected]

13. Indemnification

You agree to indemnify and hold harmless Brunz AI Solutions from any claims, damages, or expenses arising from your misuse of the website, AI systems, marketing tools, or violation of these Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Alabama, United States.

Any disputes shall be resolved in the appropriate courts of Alabama.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes constitutes acceptance of the updated Terms.

16. Contact Information

Brunz AI Solutions
Gulf Shores, Alabama
Email: [email protected]
Website: https://brunzaisolutions.com