PRIVACY POLICY

Brunz AI Solutions
Effective Date: March 3, 2026

1. Introduction

Brunz AI Solutions (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Business Name: Brunz AI Solutions
Address: Gulf Shores, Alabama, United States
Email: [email protected]
Website: https://brunzaisolutions.com

If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

We may collect the following types of personal information:

A. Personal Information You Provide

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Payment Information (processed securely through third-party providers)

  • Appointment Details

  • Business information related to consulting services

  • AI chatbot or receptionist interaction data

  • Any information submitted through forms, surveys, chat, or booking tools

B. Automatically Collected Information

  • IP Address

  • Browser type

  • Device type

  • Pages visited

  • Cookies and tracking technologies

  • Usage analytics

3. How We Use Your Information

We use your information to:

  • Provide and manage AI consulting and automation services

  • Schedule appointments

  • Process payments

  • Send confirmations and reminders

  • Deliver customer support

  • Send marketing communications (email & SMS, if opted in)

  • Improve our website, AI systems, and services

  • Comply with legal obligations

4. SMS & Text Messaging Policy (A2P Compliance)

By providing your phone number and opting in, you consent to receive SMS messages from Brunz AI Solutions, which may include:

  • Appointment confirmations

  • Appointment reminders

  • Follow-up messages

  • Promotional or marketing messages (if consented)

Message frequency may vary.
Message and data rates may apply.

You may opt out at any time by replying:

  • STOP to unsubscribe

  • HELP for assistance

We do not sell or share SMS consent data with third parties for marketing purposes.

5. Payment Processing

We collect payments through secure third-party payment processors such as Stripe and HighLevel’s integrated payment systems.

We do not store full credit card numbers on our servers. All payment transactions are encrypted using industry-standard security protocols.

6. Sharing Your Information

We may share information with trusted third-party service providers who help us operate our business, including:

  • Payment processors

  • Email and SMS communication providers

  • CRM and automation platforms

  • Hosting providers

  • Analytics providers

These third parties are contractually obligated to protect your information.

We do not sell your personal data.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve user experience

  • Analyze website traffic

  • Track marketing performance

You can disable cookies through your browser settings.

8. Data Security

We implement administrative, technical, and physical safeguards to protect your personal information. However, no electronic transmission over the internet can be guaranteed 100% secure.

9. Your Privacy Rights (California Residents – CCPA)

If you are a California resident, you have the right to:

  • Request access to your personal data

  • Request deletion of your personal data

  • Request disclosure of data collection practices

  • Opt out of the sale of personal data (we do not sell data)

To exercise your rights, contact us at:

[email protected]

10. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill service obligations

  • Maintain legal compliance

  • Resolve disputes

  • Enforce agreements

11. International Users

If you access our services from outside the United States, you acknowledge that your information may be transferred to and processed in the United States.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Updates to This Policy

We may update this Privacy Policy periodically. The updated version will be indicated by a revised “Effective Date.”

14. Contact Us

If you have questions about this Privacy Policy, please contact:

Brunz AI Solutions
Gulf Shores, Alabama, United States
Email: [email protected]
Website: https://brunzaisolutions.com